1：投诉信
Dear_______,
I am . (自我介绍) I feel bad to trouble you but I am afraid that I have to make a complaint about_______.
The reason for my dissatisfaction is ______________(总体介绍). In the first place,_________________________(抱怨的第一个方面). In addition, ____________________________(抱怨的第二个方面). Under these circumstances, I find it ___(感觉) to ____________________________(抱怨的方面给你带来的后果).
I appreciate it very much if you could_______________________(提出建议和请求), preferably __________(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限).
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Li Ming
2：询问信
Dear ______,
I am _________________________(自我介绍). I am writing to see if it is possible for you to provide me with information regarding_______.(要询问的内容)
First of all, what are _________________________________?(第一个问题) Secondly, when will________________________________?(第二个问题) Thirdly, is _________________?(第三个问题)
I would also like to inquire _________________________________(将最重要的问题单独成段). Could you be so kind as to send me some relevant booklets on the above-mentioned aspects?
Thank you for you kindness, and your prompt attention to this letter will be highly appreciated.
Yours sincerely
Li Ming
3：请求信
Dear___________,
I am writing to formally request to___________(请求的内容)
The reason for ______________is that______________________________（给出原因）.I________, so I ___________________________________(给出细节)
I would also like to request ________________________(提出进一步的要求). I am sorry for any inconvenience I have caused.
Thank you for your attention to these requests. If you have any questions, do not hesitate to contact me at____________(电话号码). I look forward to a favorable reply.
Yours sincerely
Li Ming
4：道歉信
Dear ___________,
I am truly sorry that_________________________(道歉的原因).
The reason is that ______________________________________(介绍原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.
Yours sincerely
Li Ming
