3. Which of the following is cited in the passage as a goal of some professional service firms in offering unconditional guarantees of satisfaction?

　　(A) A limit on the firm's liability

　　(B) Successful competition against other firms

　　(C) Ability to justify fee increases

　　(D) Attainment of an outstanding reputation in a field

　　(E) Improvement in the quality of the firm's service

　　4. The passage's description of the issue raised by unconditional guarantees for health care or legal services most clearly implies that which of the following is true?

　　(A) The legal and medical professions have standards of practice that would be violated by attempts to fulfill such unconditional guarantees.

　　(B) The result of a lawsuit of medical procedure cannot necessarily be determined in advance by the professionals handling a client's case.

　　(C) The dignity of the legal and medical professions is undermined by any attempts at marketing of professional services, including unconditional guarantees.

　　(D) Clients whose lawsuits or medical procedures have unsatisfactory outcomes cannot be adequately compensated by financial settlements alone.

　　(E) Predicting the monetary cost of legal or health care services is more difficult than predicting the monetary cost of other types of professional services.

　　5. Which of the following hypothetical situations best exemplifies the potential problem noted in the second sentence of the second paragraph (lines 14-17)?
(A) A physician's unconditional guarantee of satisfaction encourages patients to sue for malpractice if they are unhappy with the treatment they receive.

　　(B) A lawyer's unconditional guarantee of satisfaction makes clients suspect that the lawyer needs to find new clients quickly to increase the firm's income.

　　(C) A business consultant's unconditional guarantee of satisfaction is undermined when the consultant fails to provide all of the services that are promised.

　　(D) An architect's unconditional guarantee of satisfaction makes clients wonder how often the architect's buildings fail to please clients.

　　(E) An accountant's unconditional guarantee of satisfaction leads clients to believe that tax returns prepared by the accountant are certain to be accurate.

　　6. The passage most clearly implies which of the following about the professional service firms mentioned in line 22?

　　(A) They are unlikely to have offered unconditional guarantees of satisfaction in the past.

　　(B) They are usually profitable enough to be able to compensate clients according to the terms of an unconditional guarantee.

　　(C) They usually practice in fields in which the outcomes are predictable.

　　(D) Their fees are usually more affordable than those charged by other professional service firms.

　　(E) Their clients are usually already satisfied with the quality of service that is delivered.